Thanks for all the love in 2017! We appericate you. Use Promo Code ISLAND LOVE at check out and receive 20% off your order. Valid Dec 23rd - 31st

Return Policy | Privacy Policy | Terms of Use

Return Policy

RETURNS
Our refund policy is that All Sales are Final. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 
info@islandherbmerch.com and send your item to: PO BOX 628 Langley, WA 98260.

SHIPPING

Our products are shipped within 3-4 Business Days using the following carriers: USPS, UPS, or FEDEX. To return your product, you should mail your product to: PO BOX 628 Langley, WA 98260. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Policy

COLLECTION OF PERSONAL INFORMATION

When you use our Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at info@islandherbmerch.com We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at info@islandherbmerch.com